**Q: Are your products original?**
A: Yes, all products are 100% authentic and imported from France and Korea.
**Q: How long does delivery take?**
A: 1–3 working days inside Cairo, 3–5 days outside.
**Q: Can I return an opened product?**
A: Unfortunately, no. Only unopened, sealed items are eligible.
**Q: Do you offer Cash on Delivery?**
A: Yes, COD is available across Egypt.